What our customers say
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Ayesha K., Lahore
"The Halden sofa completely transformed our living room. The linen feels premium and held up beautifully with two kids."
★★★★★
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Bilal R., Karachi
"I was nervous ordering online, but the Ora coffee table arrived perfectly packed and looks even better in person."
★★★★★
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Sana M., Islamabad
"The Fold wool throw is now my favorite thing in the house. Soft, warm, and it drapes so nicely. Ordered a second."
★★★★★
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Hamza T., Lahore
"From browsing to delivery, the whole experience felt effortless. The Lumen bed made our bedroom feel like a retreat."
★★★★★
How long does delivery take?
We deliver across Pakistan within 5–10 business days. Orders in major cities like Lahore, Karachi, and Islamabad typically arrive sooner. You'll receive tracking details once your order ships.
What is your return policy?
We accept returns within 14 days of delivery, provided items are unused and in their original packaging. Contact us to start a return, and we'll guide you through the process.
Are your products covered by a warranty?
Yes. All Novixa furniture comes with a 1-year warranty covering manufacturing defects. Natural variations in wood, linen, and stoneware are part of each piece's character and aren't considered defects.
What materials do you use?
We work with natural, high-quality materials, solid oak, linen-blend upholstery, and hand-glazed stoneware. Each piece is chosen for durability and timeless design.
Do you offer assembly?
Most pieces arrive ready to use or with simple assembly and clear instructions. Larger items like beds and tables may require minimal setup.